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About The Role

Employer – Kids

Contract – Volunteer Work

Location – Hull Befriending Service, flexible:

  • Office (182 Chanterlands Avenue, Hull, HU5 4DJ)
  • Meetings – as required, online or in person; locations vary, across the city
  • Working from home

About Kids

We’re here for children and young people with special education needs and disabilities, young carers and families. We’re on a mission to create a world where all kinds of children and young people have all kinds of opportunities. We create life-changing opportunities by providing a wide range of support. Together, we’ll empower disabled children and families to stand up for their rights.

Can you spare a few hours as a Befriending Volunteer?

You will be helping to support disabled children, young people and their families. This is a great opportunity to develop your skills in a rewarding role, and gain a strong sense of achievement.

Hull Befriending service offers support and guidance to parent carers within the Hull boundary offering emotional and practical advice to parent carers in need 

Our befrienders offer a compassionate hand during the SEND parent’s journey. They know that discovering your own child’s disability or facing tough times can be hard because they have been there themselves.

The Role:

Duties may include all or some of the following, depending on your interests and skillset:

1. General administrative support 
 
  • Updating our database using our internal systems
  • Sending out support emails to support the service delivery
  • Maintaining the safe and secure filing of personal data at all times
  • Monitoring and recording contacts with the service (phone calls, voicemails, emails)

 2. Focused support

  • Supporting parents with attending groups, signposting to useful services and offering emotional support when required, by face to face events, phone/video calls or email
  • You will be a parent carer yourself and bring lived experience to the role

3. Training and publicity

  • Supporting at our training sessions and support events (coffee mornings etc.) for parents.
  • Attending events such as school SEND coffee mornings to publicise the service and offer information, advice and support to attendees

About You

Personal Qualities:

Please note these are desirable but not essential

  • Experience of working with/supporting families of disabled children and young people
  • Being a confident communicator
  • Being a confident IT user, with the ability to navigate bespoke database systems; MS Outlook; MS Excel and MS Word
  • Having great interpersonal skills
  • Having confidence and enthusiasm to offer help and information to service users
  • Having the ability to travel independently to and from events

Our Mission & Strategy

We’re here for children and young people with special education needs and disabilities, young carers and families. We’re on a mission to create a world where all kinds of children and young people have all kinds of opportunities. We create life-changing opportunities by providing a wide range of support. Together, we’ll empower disabled children to stand up for their rights.

Childhood should be a joyful time. But some children and young people living with special educational needs and disabilities are defined by what they cannot do.  That’s wrong.

Every child should have an equal opportunity to play, learn, grow and thrive.

Because when the world says we can’t, kids say we can.

Our strategic plan will enable us to reach 120,000 disabled young people and their families, every year, by 2027. 

We welcome applications from individuals with disabilities or those who have personal experience with disability. Our goal is to create an environment where everyone feels valued and supported. We are dedicated to making our recruitment process accessible to all, and we are committed to making reasonable adjustments to accommodate the needs of disabled candidates and colleagues. For example, we ensure that our job advertisements are easily accessible, and upon request, we provide application forms in alternative formats, such as large print.

At KIDS, we actively encourage individuals with disabilities to apply for positions by guaranteeing an interview to any disabled person who meets the job requirements outlined in the person specification. We understand that everyone may need different levels of support, so if required, assistance is available to help applicants complete their application forms. Our dedicated in-house Careers team is here to discuss the support options we can offer to ensure everyone has an equal opportunity to succeed.

We deeply value the safety and wellbeing of all individuals who interact with our services. Our staff members receive comprehensive training to recognise and address safeguarding concerns. We work closely with families and other organisations to take every reasonable measure to minimise the risk of harm to children, young people, and adults.

To uphold our commitment to inclusivity, we adhere to rigorous safer recruitment and selection procedures. We foster a culture of inclusivity and transparency, where any concerns regarding our personnel can be raised and addressed promptly and appropriately. By identifying and addressing concerning, problematic, or inappropriate behaviour early on, our aim is to create a safe and supportive environment for all.

Please be aware that our Safer Recruitment procedures include conducting a DBS check and a Colleague Suitability Declaration where applicable. We understand the importance of ensuring the safety of vulnerable individuals, and being listed on either of these Barred Lists prohibits individuals from legally working, applying for work, or volunteering in Regulated Activity involving children and/or adults.

Equality, Diversity, and Inclusion are fundamental principles that guide everything we do at KIDS. We are committed to creating a diverse and inclusive workplace where everyone feels respected and valued. We strive to ensure that all members of the KIDS team have equal access to employment opportunities, promotions, and professional development. Our commitment to inclusivity is embedded in our business planning, organisational structures, values and the personal development plans of all staff members. We believe that by embracing diversity and promoting inclusion, we can create a stronger and more vibrant community for everyone.

To apply for this position please refer to our vacancies page at www.kids.org.uk and apply direct