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About KIDS

KIDS is a national charity which has been supporting disabled children, young people and their families since 1970. We work with children, irrespective of their disability or impairment, from birth through to 25 years. Each year we support over 15,000 disabled children, offer over 120 different services and work with about 80 Local Authorities across England. We are passionate, caring and trusted and our vision is a world in which all disabled children and young children realise their aspirations. We offer support and practical help for families, every step of the way.

About The Role

As a SENDIASS Practitioner you will be providing information, advice and support to families of disabled children and young people. This is a great opportunity to develop your skills in a rewarding role, and gain a strong sense of achievement.

Key responsibilities include:

  • Support the Coordinator in delivering the provision of the service.
  • To ensure the welfare of children and young people is paramount, reporting any safeguarding concerns in the appropriate manner.
  • To provide accurate and impartial information and advice to children, young people and their families and carers on matters to their education, health or social care. This may be face to face, email and telephone.
  • To meet with service users at locations suitable to them, this may be at home, in the community or at an office base.
  • To manage a caseload of service users, offering support throughout their entire journey.
  • To support with dispute resolution and mediation by facilitating referral to internal mediation team, supplying information as needed and offering ongoing support.

Please see the Job description for more information.

Please note this is a term time and part time role for 24 hours.

About You

To be able to carry out this role it is desirable that you have the following characteristics:

·  Experience of working in an advice service.

·  Experience of marketing and promotion,

·  Experience of working multi-cultural context.

·  Experience of delivering services for or on behalf of the local authority.

·  Experience of using database programs.

·  Experience of delivering training and or presentations to a wide audience (professionals, parent/carers. young people with SEN)

Desirable Education/Qualifications

·  Educated to degree level

·  Qualification in related area (Childcare, Education, Advice and Guidance)

.  IPSEA training (ideally level 1 minimum)